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THE FINE PRINT

Reservation Policy

Outer Island Excursions witholds a 25% non-refundable deposit at the time of the reservation.

You may reschedule your tour without additional charge up until 72 hours before your departure date for any other available tour date. You may only reschedule your tour 3 times or you will be subjected to an additional fee.

No cancellation or rescheduling within 72 hours of your departure date. No-shows will be charged in full.

Only one discount may be applied to each event. Once you have purchased your tickets or made your reservation, all transactions and reservations are final and will not be reduced or refunded unless otherwise stated in this policy.

Outer Island Excursions may cancel tours due to severe weather or other unforseen circumstances. Refunds will be issued or passengers will be allowed to reschedule to any available date for no additional fees if a trip is cancelled in advance by Outer Island Excursions.

If mechanical failure or other unforeseen circumstances result in the reduction of the duration of the tour, refunds will not be issued if wildlife viewing, fishing, kayaking, or other scheduled activity has already occurred.

Each person needs a ticket to take a standard tour.

Infants ride for free with the purchase of a full price adult ticket. Discounted tickets do not include free infant tickets.

Please arrive for check in at least 15 minutes before your scheduled departure at the appropriate location. If you do not arrive and check in at least 15 minutes prior to your scheduled departure your tickets may be resold.

*If local fuel prices exceed $5 per gallon, fuel surcharges may apply.*

Before each tour passengers are subject to signing a waiver to recognize the inherent risk of ocean adventure activity services provided by Outer Island Excursions.

By purchasing tickets online, over the phone, or in person you agree to these policies.

If you have any questions or concerns please call our office at (360) 376 -3711.

Animals/Pets: Are dogs or pets allowed on boats?

We are unable to invite pets onboard (except private charters) with the exception of
service animals. If you bring a service animal you may be asked:

1. Is the animal required because of a disability? This is a yes or no question. You are
not required to, nor can you be asked to, disclose the nature or details of the disability. If
the animal is not required because of a disability, then it will not be permitted.
2. What is the nature of the work or task(s) that the animal is trained to
perform? This question will not be asked if the nature of the work or task is readily
apparent, such as a Seeing Eye dog. If the animal is not trained to perform specific work
or tasks to assist the individual because of a disability, then it will not be permitted.
You cannot and will not be required to provide any sort of certification or documentation
proving that the animal is a service or assistance animal. Nor will you be required to pay
a fee to bring the animal onto an Outer Island Excursions vessel.

The service or assistance animal must be housetrained, and must be kept under control
at all times while on board an Outer Island Excursions Vessel. We may ask that a service or
assistance animal be removed from the property if it is not housetrained, if it is acting
out of control and no effective action is being taken to control it, or if it poses a direct
threat to the health or safety of others. The threat of an allergic reaction is not a direct
threat to the health or safety of others.

 

***If guests would like to bring a pet dog on a private charter, that can
definitely be arranged!***